1. Briefs & scope
Every project starts with a written brief. From it we send a line-item quote and a single-page project agreement, and nothing is agreed until you've seen both.
The scope is what the brief and agreement describe. If you ask for something outside it mid-build, we quote it as a separate line before we start on it.
These terms apply to every project. Where your signed agreement says something different, the agreement wins.
2. Pricing & payment
Every build and care plan has a fixed price, published on Services in US dollars and South African rand. Your written quote confirms the price before anything is agreed.
- Deposit: 50% when the project starts. The build starts the week after the agreement is signed and the deposit is paid.
- Balance: the remaining 50% at launch, or at 60 days if the project runs long.
- No surprises: the invoice you agree at kickoff is the invoice you pay at the end, unless you've added to the scope yourself.
3. Your content
You supply the content for your site: copy, logo files, colour references, photography and anything else the brief lists, unless we've agreed in writing to write copy, source or direct photography, or develop a brand direction for you.
By sending us content, you confirm you have the right to use it and to have us publish it on your site.
4. Timelines & revisions
The timeline in your agreement starts when we have your brief, your content and your deposit. Most delays on any build come from waiting on materials, so a late delivery of content moves the launch date by the same amount.
Revision rounds are as listed for your build tier on Services and in your agreement.
5. Ownership & handover
When your project is paid in full, every asset we made for it is yours: the design files, the source code and the domain. We don't hold anything hostage.
If you decide to take the site elsewhere after launch, we'll hand over a clean ZIP of everything.
6. Support & care plans
Every build includes a support period after launch, as listed for your tier on Services. If anything breaks or needs a tweak in that period, it's covered.
Care plans are ongoing engagements. They renew annually and can be paused, upgraded or downgraded with 30 days' notice.
7. Liability
We build carefully and test before launch, but we can't guarantee that a site will be uninterrupted or error-free, or that it will reach a particular search ranking or sales result.
To the maximum extent Florida law allows, our total liability for any claim connected with a project or care plan is limited to the fees you paid us for that project or plan, and we are not liable for indirect, incidental or consequential losses, such as lost profits or lost data.
8. Using this website
The content of seventhavenuemedia.com (copy, design, code and images) belongs to Seventh Avenue Media or is used with permission. Please don't reproduce it without written permission.
We keep the information here current, but prices and service descriptions can change. Your written quote is what applies to your project. This website is provided "as is". How we handle information you send through it is set out in our privacy policy.
9. Governing law
These terms and every project agreement are governed by the laws of the State of Florida, USA. Any dispute will be resolved in the courts of Bay County, Florida.