How we handle your information.

1. Who we are

Seventh Avenue Media is a web design studio run by Greg Howard and based in Panama City Beach, Florida, USA ("we", "us", "our"). This policy covers seventhavenuemedia.com. Our terms of engagement cover client projects.

You can reach us about anything in this policy at sam@seventhavenuemedia.com.

2. What we collect

• Contact form: your name, email address, business name, current website and message, when you choose to send them. Our form handler also records your approximate country and browser type (user agent) with the submission.
• Project brief: if you fill in the brief, the answers you give and any files you upload (such as logos or photos).
• Site analytics: how visitors use the site in aggregate, such as pages viewed, time on page, clicks, scrolling, device and browser type, approximate location and the site that referred you. See Cookies & analytics.
• Server logs: our host, Cloudflare, processes standard request data such as IP address, browser type and the pages requested, to deliver and protect the site.

We do not collect payment details through this website, and we do not ask for sensitive personal data.

3. How we use it

• To reply to your enquiry or brief, and to run projects you hire us for.
• To understand, in aggregate, which pages are useful and where the site gets in people's way, so we can improve it.
• To keep the site secure and working.

We do not use advertising or retargeting pixels, we do not build advertising profiles, and we do not add you to a mailing list without your consent.

4. Cookies & analytics

We use three analytics tools, for aggregate site analytics only:

• Google Analytics 4 (Google LLC) measures visits, pages viewed, traffic sources and on-site events. It sets first-party cookies (such as _ga) to recognise a returning browser.
• Microsoft Clarity (Microsoft Corporation) produces heatmaps and session recordings, which show how pages are scrolled and clicked. Clarity's default settings mask what you type into form fields, and it sets cookies to link page views together.
• Cloudflare Web Analytics counts page views without cookies.

Google and Microsoft process this data under their own privacy terms. We use it to look at the site as a whole, not to identify individual visitors.

We also load fonts from Google Fonts, which means your browser requests them from Google's servers. We use your approximate country, from Cloudflare, to show the USA or South Africa version of the site; we don’t store it.

Visitors in South Africa are asked first: Google Analytics and Microsoft Clarity only load after you choose “Accept” on the cookie notice, in line with the Protection of Personal Information Act (POPIA). Your choice is saved in your browser, and you can change it at any time with “Cookie settings” in the footer. Visitors elsewhere are not shown a banner and can opt out as described below.

5. Opting out

• Global Privacy Control: if your browser sends this signal, this site does not load Google Analytics or Microsoft Clarity at all. (The older Do Not Track signal is retired by browser makers and is not used here.)
• Browser settings: you can block or delete cookies in your browser. The site still works without them.
• Google Analytics opt-out add-on: Google offers a browser add-on that stops Google Analytics on every site.
• Content blockers: most privacy extensions block both tools.

6. Who processes it

We do not sell, rent or trade your personal information. We share it only with the services that run this site and our studio:

• Cloudflare: hosts the site. Contact form and brief submissions are handled by a Cloudflare Worker. Contact form submissions are stored in Cloudflare's database (D1), and files uploaded with a brief are stored in Cloudflare R2.
• Resend: delivers form and brief submissions to us by email, and sends the confirmation email you receive after sending a brief.
• Airtable: our client records, where enquiries and briefs are logged so we can follow up.
• Google and Microsoft: analytics, as described above.
• Legal obligation: if the law, a court order or a valid government request requires it.

7. How long we keep it

Enquiries, briefs and project correspondence are kept for as long as we're working together and for up to 3 years afterwards for business records. Analytics data is kept according to the retention settings of each analytics provider.

You can ask us to delete your information at any time; see Your rights.

8. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data.
• Receive your data in a portable format.
• Object to how we process it.
• California residents (CCPA): know what we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Email sam@seventhavenuemedia.com to use any of these rights. We reply within 30 days.

9. Security

The site is served over HTTPS through Cloudflare. It is a static site with no public login, which keeps the attack surface small. No system is perfectly secure; if you spot a security issue, please tell us at sam@seventhavenuemedia.com.

10. Third-party links

This site links to client websites and other external sites. Their privacy practices are their own; please read their policies.

11. Changes to this policy

If our practices change, we'll update this page and the "last updated" date at the top.

12. Contact us